![]() ![]() Your current IPVanish subscription plan level is shown in this field.Your current Account Status is displayed in this field.Click on the Submit button to save the changes made. Enter your Current Password, New Password and re-enter the New Password in their corresponding fields to reset your password. Click Reset My Password to reset your current password with a new one.Click Update to update your current email address.The email address registered with your IPVanish account will be displayed here.These changes can be made under the Account Information section (On the left in the image above). The Account tab allows you to change the email address on your account and change the password used to log in and connect. IPVanish Account Control Panel options (MY ACCOUNT): If you would like to jump to a particular section, simply click on any of the links given below: To access your IPVanish Account Control Panel, click the My Account link in the top right of our website and log in with your IPVanish username (This will be the email address on your IPVanish account unless you have a really old account) and password.Īfter you log into your IPVanish Account Control Panel, you will see five (Or six if you have the VIPRE Advanced Security Addon) different tabs the green tab is the active tab (By default you will land on the Account tab after login) The different tabs listed below will allow you to view, update or change your account information (Including email address and account password), your subscription plan level, billing information for your credit card or PayPal, or the username and password to access our SOCKS5 proxy servers. The IPVanish Account Control Panel makes updating or making changes to your account quick and easy. How do I make changes to my IPVanish account?Īny and all changes to your IPVanish account are made and managed through the IPVanish Account Control Panel. Please Note: If you created a new IPVanish account in the last quarter of 2022 up to now, you will need to contact support to make changes to your account. If yours is a newer account, you will need to contact IPVanish support For full details read on. If you created your account in the first 3 quarters of 2022 or earlier, this article will show you how to make changes to your IPVanish account using the MY Account control panel through our website. We don't control these accounts and cannot issue refunds, they must be processed through Apple or Google directly.This article details how to make changes to your IPVanish account. Īlternatively, you can cancel through the IPVanish account portal or by contacting us 24x7 via chat or email support. ![]() If you are calling from outside the US, see our phone numbers list. Please follow the correct one below, which matches how you signed up:Ĭall our phone support between 9 am and 5 pm US Central time Monday-Friday at +1-80. Depending on how you signed up for IPVanish, will change the steps you need to follow to cancel your account. We are sorry to hear you want to cancel your recurring IPVanish subscription. **** Please note: If you have a SugarSync account or VIPRE antivirus bundled with your IPVanish account, they will be canceled when you cancel your IPVanish account. After you have provided us with proof of ownership information, we will confirm your cancelation with you via email, chat, or phone - You may consider your account canceled after you receive confirmation from us. Before we can make any changes to your account you will be asked to provide account billing information as proof of ownership of your account. To cancel your account, you will need to contact us. ![]() Links to more information on refunds and login issues are also provided.ĭISCLAIMER (Please read) : Reading this article does not automatically cancel your account. The article notes that SugarSync and VIPRE will also be canceled. Those who signed up via IPVanish iOS or Android apps must process refunds through Apple or Google directly. Customers who signed up via the IPVanish website can call phone support, cancel through the account portal, or contact us via chat, phone, or email support. To find out how to cancel your IPVanish account, read these instructions on how to cancel your IPVanish account. ![]()
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